Built entirely on Salesforce and powered by Attentis’ AmpliFire accelerators, Agentforce isn’t a concept. It’s live, working, and ready for deployment.
Agentforce brings intelligent automation into the hands of healthcare teams — helping members, patients, brokers, providers, and staff get the answers they need faster, with less friction.
Member Portal Agent
Empower members to get fast answers about coverage, claims, medications, and more — right inside the portal. Agentforce handles routine and complex questions, even offering live agent handoff with full context.
Member Contact Center Agent
Give your service reps a copilot that delivers real-time answers in the Salesforce console. Built to reduce average handle time, improve first call resolution, and boost satisfaction — especially during peak periods.
Provider Portal Agent
Support providers with quick, accurate responses to eligibility, claim, and preauthorization questions — helping reduce inbound call volume and improve provider satisfaction.
Broker Portal Agent
Let brokers quote plans, check group enrollment status, and get commission details on demand. No emails, no delays — just fast, smart self-service right inside their portal.