Attentis

Driving Value Where Healthcare and Salesforce Meet

Attentis Consulting’s Advisory Services are designed to drive value, streamline operations, and optimize outcomes for health plans. We work closely with our clients, acting as trusted partners, to provide strategic guidance, industry and Salesforce best practices, and actionable recommendations. Our team of seasoned healthcare and Salesforce experts possesses a wealth of knowledge and experience, enabling us to tailor our advice and our solutions to meet the unique needs of each plan.

Key Areas of Expertise:

  • Strategic Planning: Our Advisory Services begin by working closely with health plan leaders to define their strategic vision and objectives. We conduct comprehensive analyses of your existingstrategies, processes and develop robust strategies that operate on and integrate with Salesforce. By aligning business objectives with cutting-edge technology and industry best practices, we equip health plans to thrive in an ever-changing landscape.
  • Salesforce Optimization: We leverage our deep knowledge of the platform to optimize health plan operations. We conduct meticulous assessments of current workflows and processes, identifying areas for improvement and efficiency gains. Our Advisory Services team works closely with health plans to identify ways to streamline operations, automate manual tasks, and enhance data management and reporting capabilities. By harnessing the full potential of Salesforce, clients can unlock enhanced productivity, improved data-driven decision-making, and a superior member experience.
  • Elevating the Member Experience: In the era of consumer-driven healthcare, delivering exceptional member experiences is paramount for health plans’ success. Our Advisory Services focus on optimizing member engagement, satisfaction, and loyalty by leveraging the power of Salesforce. Through comprehensive analyses of member journeys, we develop personalized engagement strategies, leveraging Salesforce’s tools to drive seamless interactions across channels. By harnessing the potential of data and technology, health plans can provide personalized experiences at every stage of the member journey, fostering long-term loyalty and satisfaction.
  • Salesforce Automatic Upgrades Assessment: Salesforce Industries (Vlocity) mandates automatic upgrades for its Spring ’24 release, providing customers with the latest features, security enhancements, and improved availability. Customers must upgrade to the current release, automate testing, and opt-in for automatic upgrades. We help with impact assessment, migration planning, customization and configuration, data migration and validation, training, and ongoing support.